Here are the answers to some of our most commonly asked questions. Not see what you’re looking for? Just contact our support team!
Who can use your content management software (cms)?
Our online publishing software can be used by anyone. Online Newspapers, Online Magazines, High School/Colleges, and Churches find our websites helpful. Virtually anyone looking to make news and event content available on the web can use our system.
How much time does it take to learn your news publishing software?
Our system is simple to master. Anyone can easily upload content (news articles, photo’s, files) to keep your website up to date. With a simple WYSIWYG (what you see is what you get) interface, our publishing software takes the technical jargon out of the equation. Along with our 24/7/365 support, we have a online knowledge base available to teach you the ins and outs of the system.
How does your support compare to other online newspaper systems?
We offer FREE 24/7/365 phone and web support. We truly understand the needs of online publishers and can quickly resolve your issues within minutes. Call us, we will answer! Along with our 24hr phone and web support, we have an online knowledge base available to teach you the ins and outs of the system.
Can I customize my online newspaper or magazine template?
Yes. Our templates have a simple page editor that allows you to set the site up to your requirements. Construct your own custom menus and sub menus, load your own custom masthead, pick and choose how content displays on your home page. You can also customize your online newspaper website by inserting tons of custom widgets. Each website is loaded with several different color options, along with the ability to design your own. The possibilities are endless.
What if I need a website a little different than what you offer?
We can develop it for you. For a small one-time fee, our programmers can customize a design or widget that can pretty much do whatever you can imagine. The price is different for each project. Call us for a quote! 1-888-685-1788
How long does it take to get my newspaper website up and running?
If your just starting an online newspaper or magazine, it will be up and running in about an hour. If you have an existing website, and need your content transfered, the process will take around 48 hours. Our team will guide you through the switching process so your website will not get interrupted and your content will transferred safely.
I’ve signed up with you, what’s the next step?
Within a few hours, our team will email you your login information so you can start building your online newspaper or magazine. Along with our 24hr phone and web support, we have an online knowledge base available to teach you the ins and outs of the system.
Do you offer a trial version of your online publishing system?
We offer a 10 day money back guarantee. Try our system risk free.
Is your newspaper template for daily or weekly newspapers only?
Our online publishing software is available to anyone. Whether your a daily, weekly, online newspaper, journal, magazine, or news letter, we have the solution for you.
If your website search engine friendly?
Yes. Our online publishing software is the most Search Engine friendly platform in the industry. Your pages will be popping up in Google in no time. We also offer a Search Engine Optimization package, for a one-time fee of $99.00,that greatly helps your website rank up in the major search engines. Call our support team today.
Can I insert custom scripts such as weather or news feeds?
Yes. You can insert such scripts throughout your website.
Can I upload videos to my online newspaper?
Yes, you can upload as many videos to our multi-media server as you like.
I have archives on my current newspaper website. Is it possible to transfer those when i make the switch to your online newspaper hosting company?
Yes. We will upload your archives for free. Our transfer team specializes and converting older newspaper websites to our newer system. We work hard to make sure your content is safe and the transition is seamless.
What equipment do I need to maintain my online newspaper?
Our system is completely hosted on our secure servers. All you need is the use of a web browser and you can access and update your online newspaper from anywhere.
How much do you charge to register a domain name when I sign up to host my online publication with your company?
When you sign up with us, we will register your domain name for free and renew it for free as long as you maintain your website with us.
Do you offer multiple online publication discounts?
Yes. We offer discounts on multiple newspaper and/or magazine websites. Email us at sales@digitalnewspapersolutions.com or call us at 1-888-685-1788for a quote.
Can I purchase your software and host it on my own servers?
No. Our software is unique to our system and has to be maintained on our servers.
Is there a disk space size limit to my online publication?
No. We encourage you to grow your site and do not limit the disk space you can utilize.
Is there any software to install?
No. All you need is a current web browser to maintain your website.
How often do I need to upgrade the software?
We will always update your publishing software for you. You will never have anything to update!
What if I decide to discontinue hosting my online newspaper with you?
No problem. You are not under any contract and we will release your from any obligation at anytime. We want you to be 100% happy with our service.
What happens to my data if I discontinue my online newspaper with you?
We will simply supply you with your online data if you decide to discontinue our online publishing services.
How will I be billed?
You will be bill automaticlly each month from the date that you singed up. You must cancle 7 days prior to your billing date to aviod be billed again.